Terms and Conditions

Last Updated: 09/04/2026

Welcome to Sailawave (“we,” “our,” or “us”), a catamaran cruise service provider based in Nafplio, Greece.

These Terms and Conditions govern your use of our website https://sailawave.com (the “Website”) and the booking and participation in our cruise services.

By accessing our Website or booking a cruise, you agree to be bound by these Terms.

1. Company Information

Sailawave operates in Nafplio, Greece, in accordance with applicable Greek and European Union laws.

Contact Email: info@sailawave.com

2. Booking and Payments

• All bookings are subject to availability and confirmation.
• A booking is considered confirmed upon receipt of payment or deposit.
• Prices are listed in Euro (€) and include applicable taxes unless otherwise stated.
• We reserve the right to modify prices at any time prior to booking confirmation.

3. Cancellation and Refund Policy

By Customer:

• Cancellations made [insert number, e.g., 7 days] before the scheduled cruise: full refund
• Cancellations made [e.g., 48 hours] before: partial refund or credit
• Cancellations made less than [e.g., 24 hours] before: no refund

By Sailawave:

• We reserve the right to cancel or reschedule cruises due to:
  
  • Weather conditions
  • Safety concerns
  • Technical issues

In such cases, customers will be offered:

• A full refund, or
• An alternative date

4. Weather and Safety Conditions

Safety is our top priority. Cruises may be modified or canceled depending on weather or sea conditions.

Passengers must:

• Follow all safety instructions provided by the crew
• Respect capacity limits and onboard rules
• Inform us in advance of any medical conditions that may affect participation

We reserve the right to refuse boarding if safety is at risk.

5. Liability

To the fullest extent permitted by law:

• Sailawave is not liable for:
  
  • Personal injury or loss caused by failure to follow safety instructions
  • Loss or damage of personal belongings
  • Delays or changes due to weather or unforeseen circumstances
• Participation in cruises is at your own risk, except where liability cannot be excluded under Greek or EU law.

6. Health and Fitness

Customers are responsible for ensuring they are physically fit to participate in a catamaran cruise.

We recommend informing us of:

• Pregnancy
• Mobility limitations
• Medical conditions

7. Alcohol and Behavior

• Excessive alcohol consumption is not permitted.
• Disruptive or unsafe behavior may result in removal from the cruise without refund.

8. Intellectual Property

All Website content is the property of Sailawave and may not be reproduced without permission.

9. Privacy and Data Protection

We comply with the General Data Protection Regulation (GDPR).

Personal data collected through bookings or inquiries will be used solely for service provision and communication.

10. Third-Party Services

We may use third-party providers (e.g., payment processors). We are not responsible for their services or policies.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on the Website.

12. Governing Law

These Terms are governed by the laws of Greece and applicable European Union legislation.

Any disputes shall be subject to the jurisdiction of the courts of Greece.

13. Contact Us

For any questions regarding these Terms:

Email: info@sailawave.com
Location: Nafplio, Greece