INQUIRIES

ΕΛ | ENG

Privacy Policy

Last Updated: 09/04/2026

Sailawave (“we,” “our,” or “us”) operates the website https://sailawave.com and provides catamaran cruise services based in Nafplio, Greece.

We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Greek law.


1. Data Controller

The data controller responsible for your personal data is:

Sailawave
Nafplio, Greece
Email: info@sailawave.com


2. Personal Data We Collect

We may collect and process the following types of personal data:

Information You Provide

  • Full name

  • Email address

  • Phone number

  • Booking details (date, number of guests, preferences)

  • Payment-related information (processed securely via third-party providers)

Automatically Collected Data

  • IP address

  • Browser type and device information

  • Website usage data (via cookies and analytics tools)


3. How We Use Your Data

We process your personal data for the following purposes:

  • To manage and confirm bookings

  • To communicate with you regarding your reservation

  • To provide customer support

  • To improve our Website and services

  • To comply with legal obligations


4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity – to provide the services you book

  • Legal obligation – to comply with applicable laws

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – where required (e.g., marketing communications, cookies)


5. Data Sharing

We may share your data with:

  • Payment service providers (for secure transactions)

  • IT and hosting providers

  • Legal or regulatory authorities when required

We do not sell or rent your personal data to third parties.


6. Data Retention

We retain personal data only as long as necessary:

  • Booking data: retained for legal and accounting purposes

  • Communication data: retained for customer service purposes

  • Marketing data: until you withdraw consent


7. Your Rights Under GDPR

You have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise your rights, contact us at info@sailawave.com.

You also have the right to lodge a complaint with a supervisory authority in Greece.


8. Cookies

Our Website uses cookies to enhance your experience and analyze traffic.

Cookies may include:

  • Essential cookies (necessary for website functionality)

  • Analytics cookies (e.g., traffic analysis)

You can manage or disable cookies through your browser settings.


9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.


10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.


11. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.


12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.


13. Contact Us

If you have any questions about this Privacy Policy or your personal data:

Email: info@sailawave.com
Location: Nafplio, Greece


By using our Website, you acknowledge that you have read and understood this Privacy Policy.

INQUIRIES

ΕΛ | ENG

BOOK NOW BOOK NOW